Privacy Policy

01Introduction

This Privacy Policy describes how Moon Dog Ventures LLC ("Moondog," "we," "us," or "our") collects, uses, and shares information about you when you visit moondogplace.com, submit a form, contact us about property management services, or otherwise interact with our website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Service.

02Information we collect

Information you provide to us

We collect information that you voluntarily provide when you:

• Request a property forecast or partnership inquiry through any of our contact forms — including your name, email address, phone number, property address, number of bedrooms and bathrooms, whether you own multiple properties, and any message you include.
• Interact with our interactive map tool, which records the city and state you select alongside any subsequent form submission.
• Communicate with us directly via email, phone, or other channels.

Information collected automatically

When you visit the Service, our hosting provider and analytics tools may automatically collect certain technical information, including:

• IP address, browser type and version, device type, and operating system.
• Pages viewed, time spent, referring URL, and date and time of access.
• General location information (city or region) inferred from your IP address.

03How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the services you request, including property revenue forecasts, partnership discussions, and onboarding.
• Communicate with you about your property, our services, and related updates.
• Operate, maintain, improve, and personalize the Service.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with applicable legal obligations and enforce our Terms of Use.

We do not use the information you submit through our forms for unrelated marketing purposes without your consent.

04How we share your information

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers. We share information with third-party vendors who help us operate our business — including our cloud storage provider (Google), email and communication tools, and our property management platform (Guesty). These providers are contractually limited to using your information only on our behalf.
• Legal and safety reasons. We may disclose information if required by law, in response to lawful requests by public authorities, or to protect the rights, property, or safety of Moondog, our users, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. We may share information with your consent or at your direction.

05Cookies and similar technologies

The Service uses a minimal set of cookies and similar technologies that are strictly necessary for the site to function (for example, remembering your dismissal of a modal or the state of an interactive component). We do not currently use third-party advertising cookies or cross-site tracking. If this changes, we will update this policy and provide appropriate notice.

06Data retention

We retain personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Lead inquiry data is generally retained for as long as you remain a prospective or active client and for a reasonable period thereafter for record-keeping and follow-up.

07Your choices and rights

You may:

• Access the personal information we hold about you.
• Correct inaccurate or outdated information.
• Delete your personal information, subject to certain legal exceptions.
• Opt out of marketing communications at any time by following the unsubscribe instructions in any message we send.

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.

08California privacy rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, to delete personal information, to correct inaccurate information, and to opt out of any "sale" or "sharing" of personal information. Moondog does not sell or share personal information as those terms are defined under California law.

09Children's privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

10Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or method of electronic storage is completely secure, however, and we cannot guarantee absolute security.

11Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be highlighted on the Service or communicated by other reasonable means. Your continued use of the Service after any update constitutes your acceptance of the revised policy.

12Contact us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Moon Dog Ventures LLC
[email protected]